Shipping & Returns

SHIPPING

• The delivery dates will be communicated to you by email. You are reminded that delivery times and dates communicated to you are merely indicative. As such, the delivery times and dates indicated to you may vary.
• Delivery of your orders should normally be done within 3/4 days from Monday to Friday. In the event that your delivery will not be effected within 3/4 days, you will be informed accordingly.
• Please note that for all orders placed during the weekend will be processed as from the following Monday.
• Delivery will be free for orders above Rs 4,600. A delivery fee of Rs 150 will be applicable for any order of a lesser amount.
• For the purposes of delivery, we will be relying on the address details (“the Delivery Address”) which you have provided placing your order. You are reminded that it is your responsibility to ensure of the correctness of the address provided.      
• It is further your responsibility to notify us of any change or necessary rectification to the Delivery Address you have provided. Any modification shall be communicated by mail on: colorupyourlife.mu@gmail.com at least 1 day prior to the scheduled delivery. We will accept no liability whatsoever for deliveries made to the wrong address, or rendered impossible, on the basis of the Delivery Address wrongly communicated and/or rectified by the customers.
• Please note that we reserve our right to exclude specific delivery areas, be it temporarily or permanently, for practical reasons.

 RETURNS

• You are reminded that it is your responsibility to inspect your order upon delivery.
• All discounted items or marked as sale will not be accepted for a return or exchange. Further, gift cards cannot be returned.
• Unfortunately we do not accept returns for a change of mind, we only accept returns for valid reasons such as an incorrect size, fit problem, or a defect, provided that you have complied with the provisions below:
• Any issue with your order must be notified in writing to colorupyourlife.mu@gmail.com within 2 business days from the date of delivery of the product. With regards to defective products, you must also provide us with clear photos of the defect.
• The product intended to be returned must be in its original packaging, unworn, undamaged and unwashed, with all tags intact and attached to the garments.

• If no notification is received from you by 2 days from the date of delivery, the products delivered to you will be deemed to satisfy the product requirements and be of satisfactory quality.